Measure WhatsApp Engagement (Solution)

Use the WhatsApp chat backup file importer on any recipient group inside MYCITO to measure individual engagement on a communication group.

 

 

 

WhastApp Chat Importer

 

1 Recipient Group
See Working with Recipient Groups in MYCITO
2 Group Chat
3 Import Chat
4 TXT FILE
5 Recipient Aliases
6 Process MSGs
7 Engagement Report
8 Forum Invitation

Business Forum

 

1 Business Forum
See Working with Business Forums
2 Register/Forgot Login
3 Post Comment
4 Moderator Notification
5 Business Topics
Business topics can be manually created or generated from active NEWS and EVENTS being published to your website and Business Coach KNOWLEDGE BASES used in your SMME mentoring.
6 Business Posts
7 Edit/Delete Post
8 Read Comments
9 Mail Friend
10 Like Comment

 

How To Locate a Class or Program Group Recipient Group

Follow these steps to locate a CLASS or PROGRAM GROUP RECIPIENT GROUP.

  1. View the CLASS / PROGRAM GROUP PROFILE.
  2. Click on the RECIPIENT GROUP tool in the toolbar.

How To Import a Whatsup Group Chat

Follow these steps to IMPORT a WHATSUP GROUP CHAT.

  1. View the RECIPIENT GROUP PROFILE.
  2. Click on the GROUP CHAT tool in the toolbar.
  3. Click on the IMPORT CHAT.
  4. Select the FILE and click NEXT.
  5. Add a START LINE and a LINE BATCH and click NEXT.

How To Update Recipient Aliases

Follow these steps to update the RECIPIENT ALIASES.

  1. View the RECIPIENT GROUP PROFILE.
  2. Click on the EDIT RECIPIENTS tool in the toolbar.
  3. Edit the RECIPIENT.
  4. Add the ALIAS and click SUBMIT.

How To Process Chat Messages

Follow these steps to PROCESS CHAT MESSAGES.

  1. View the RECIPIENT GROUP.
  2. Click on the GROUP CHAT tool in the toolbar.
  3. Click on the PROCESS MASSAGES tool in the toolbar.


About MYCITO

MYCITO is quickly becoming a preferred CLOUD AMO / LMS & ERP SERVICE for SMMEs in South Africa. Locally designed, developed and supported with a pay as you go model, no infrastructure costs, quarterly updates, guaranteed levels of service and more to fit your month-to-month requirements.

Why MYCITO
  •  A Cloud AMO / LMS & ERP Service
  •  Expandable & Adaptable
  •  Locally Developed & Supported
  •  Monthly Commitment
 info@mycitoapp.com
 087 095 6171

Standard local (South Africa) office hours Monday - Friday (08:00 - 16:00) GMT+2

LEARN THE LINGO
AMO = Academy Management Office, LMS = Learner Record Management System / Software, ERP = Enterprise Resource Planning Software / System, SaaS = Software as a Service, SETA = Sector Education and Training Authorities, QCTO = Quality Council for Trades and Occupations, SAQA = South African Qualification Authority, QMS = Quality Management System, DHET = Department of Higher Education and Training, TVET = Technical and Vocational Education and Training, ESD = Enterprise Supplier Development, SMME = Small, Medium and Micro Enterprises, OFO = Organising Framework for Occupations

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