Security: Users & User Groups (Feature)

 

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USER Lifecycle

 

1 User
Manage an USER.
2 Reports
View reports associated with the USER.

 

FREQUENTLY ASKED QUESTIONS

Can I create an user?

Users are automatically created from the Individual Profile.

Can I edit an user?

Yes, you can edit an user to change the user group.

Can I reset an users password?

Yes, you can reset an users password.

Can I expire an user?

Yes, you can expire an user to block all access to mycito.

Can I reactivate an user?

Yes, you can reactivate an expired user to give them access to the system again.

Can I delete an user?

Yes, you can deleted an user. Note that by deleting the user mycito will auto expire the user and block all access.

Can I restore an user?

Yes, you can restore a deleted user. Note that the user needs to be reactivated to get access to the system again.

Can I view an users access report?

Yes, you can view a detailed user access report.

Can I view an users history report?

Yes, you can view a detailed user history report.

Can I view a billing report?

Yes, you can view a detailed billing report.

 

How To Create a New User

An USER is automatically created form the INDIVIDUAL profile.

  1. View the INDIVIDUAL profile.
  2. Click on the USER profile tool in the toolbar.
How To Edit an Individual User

Follow these steps to EDIT AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the EDIT USER tool in the toolbar.
How To Reset an Individual User

Follow these steps to RESET AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the RESET USER tool in the toolbar.
How To Clean an Individual User‘s History

Follow these steps to CLEAN AN INDIVIDUAL USER‘S HISTORY.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the CLEAN HISTORY tool in the toolbar.
How To Expire an Individual User

Follow these steps to EXPIRE AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the EXPIRE USER tool in the toolbar.
How To Activate an Individual User

Follow these steps to ACTIVATE AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the ACTIVATE USER tool in the toolbar.
How To View an Individual User‘s Access Report

Follow these steps to VIEW AN INDIVIDUAL USER‘S ACCESS REPORT.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the ACCESS REPORT tool in the toolbar.
How To View an Individual User‘s History Report

Follow these steps to VIEW AN INDIVIDUAL USER‘S HISTORY REPORT.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the HISTORY REPORT tool in the toolbar.
How To Delete an Individual User

Follow these steps to DELETE AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the DELETE USER tool in the toolbar.
How To Restore an Individual User

Follow these steps to RESTORE AN INDIVIDUAL USER.

  1. View the INDIVIDUAL profile.

  2. Click on the USER profile tool in the toolbar.

  3. Click the RESTORE USER tool in the toolbar.
How To View the User Billing Report

Follow these steps to VIEW THE USER BILLING REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option USER BILLING.
How To View the All Active Users Report

Follow these steps to VIEW THE ALL ACTIVE USERS REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option ALL ACTIVE USERS .
How To View the All Expired Users Report

Follow these steps to VIEW THE ALL EXPIRED USERS REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option ALL EXPIRED USERS
How To View the Access Trend Report

Follow these steps to VIEW THE ACCESS TREND REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option ACCESS TREND.
How To View the Access Log Report

Follow these steps to VIEW THE ACCESS LOG REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option ACCESS LOG.
How To View the Denied Log Report

Follow these steps to VIEW THE DENIED LOG REPORT.

  1. Click the option group USER REPORTS.
  2. Click the option DENIED LOG.
About MYCITO

MYCITO is quickly becoming a preferred CLOUD AMO / LMS & ERP SERVICE for SMMEs in South Africa. Locally designed, developed and supported with a pay as you go model, no infrastructure costs, quarterly updates, guaranteed levels of service and more to fit your month-to-month requirements.

Why MYCITO
  •  A Cloud AMO / LMS & ERP Service
  •  Expandable & Adaptable
  •  Locally Developed & Supported
  •  Monthly Commitment
 info@mycitoapp.com
 087 095 6171

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AMO = Academy Management Office, LMS = Learner Record Management System / Software, ERP = Enterprise Resource Planning Software / System, SaaS = Software as a Service, SETA = Sector Education and Training Authorities, QCTO = Quality Council for Trades and Occupations, SAQA = South African Qualification Authority, QMS = Quality Management System, DHET = Department of Higher Education and Training, TVET = Technical and Vocational Education and Training, ESD = Enterprise Supplier Development, SMME = Small, Medium and Micro Enterprises, OFO = Organising Framework for Occupations

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