MYCITO* FREQUENTLY ASKED QUESTIONS Life Cycle
The following flow diagram illustrates the typical FREQUENTLY ASKED QUESTIONS life cycle inside MYCITO*.
| 1 FAQ Create and manage a frequently asked questions. |
| 2 Categories Add categories on the frequently asked questions. |
| 3 QAs Add questions on the frequently asked questions. |
| 4 Secure Secure the frequently asked questions. |
| 5 User Group Set user groups to the frequently asked questions. |
| 6 Publish/ Hide Publish the frequently asked questions. |
| 7 Various Reports View the reports associated with the frequently asked questions. |
How To Create a FAQ
Follow these steps to CREATE A FAQ.
- Open the option group POLLS & FAQs.
- Click the option LIST FAQs.
- Open the NEW ENTRY form, complete the required fields and click SUBMIT.
How To Edit FAQ
Follow these steps to EDIT FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE
- Click on the EDIT FAQ tool in the toolbar.
How To Edit Categories
Follow these steps to EDIT CATEGORIES.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the EDIT CATEGORIES tool in the toolbar.
How To Create QAs
Follow these steps to CREATE QAs.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the EDIT QA tool in the toolbar.
How To Secure FAQ
Follow these steps to SECURE FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the SECURE FAQ tool in the toolbar.
How To User Group
Follow these steps to LINK USER GROUP.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the USER GROUPS tool in the toolbar.
How To Public FAQ
Follow these steps to PIUBLIC FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the PUBLIC FAQ tool in the toolbar.
How To Publish FAQ
Follow these steps to PUBLISH FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the PUBLISH FAQ tool in the toolbar.
How To Hide FAQ
Follow these steps to HIDE FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the HIDE FAQ tool in the toolbar.
How To Delete FAQ
Follow these steps to DELETE FAQ.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the DELETE FAQ tool in the toolbar.
How To Restore FAQ
Follow these steps to RESTORE FAQ.
- Open the option group POLLS & FAQs.
- Click the option LIST FAQ.
- Open the DELTED ENTRIES.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the RESTORE FAQ tool in the toolbar.
How To View QA Report
Follow these steps to VIEW QA REPORT.
- Open the option group POLLS & FAQs.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the QA REPORT tool in the toolbar.
How To View View Report
Follow these steps to VIEW VIEW REPORT.
- Click in the search box and search the FAQ.
- Click on the magnifying glass to open the FAQ PROFILE.
- Click on the VIEW REPORT tool in the toolbar.
