Working with QUESTION AND ANSWER in MYCITO*

The QUESTION AND ANSWER profile enables the user to manage information directly related to the question and answer record.

 

 

MYCITO* QUESTIONS AND ANSWERS Life Cycle

The following flow diagram illustrates the typical QUESTIONS AND ANSWERS life cycle inside MYCITO*.

 

1QACreate and manage questions and answers.
2CategoriesAdd categories on the questions and answers.
3DownloadsLink downloads to the questions and answers.
4Publish/ HidePublish the questions and answers.
5Various ReportsView the reports associated with the questions and answers.

 

 

How To Create a QA

Follow these steps to CREATE A QA.

  1. Open the option group POLLS & FAQs.
  2. Click the option LIST FAQ‘S.
  3. Click on the magnifying glass to open the FAQ PROFILE.
  4. Click the EDIT QA‘s tool in the toolbar.
  5. Open the NEW ENTRY form, complete the required fields and click SUBMIT.

How To Edit QA

Follow these steps to EDIT QA.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the EDIT QA tool in the toolbar.

How To Link Categories

Follow these steps to LINK CATEGORIES.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the LINK CATEGORIES tool in the toolbar.

How To Link Downloads

Follow these steps to LINK DOWNLOADS.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the LINK DOWNLOADS tool in the toolbar.

How To Open QA

Follow these steps to OPEN QA.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the PUBLIC QA tool in the toolbar.

How To Hide Qa

Follow these steps to HIDE QA.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the HIDE QA tool in the toolbar.

How To Delete QA

Follow these steps to DELETE QA.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the DELETE QA tool in the toolbar.

How To Restore QA

Follow these steps to RESTORE QA.

  1. Open the option group POLLS & FAQs.
  2. Click the option LIST FAQ.
  3. Open the DELTED ENTRIES.
  4. Click on the magnifying glass to open the QA PROFILE.
  5. Click on the RESTORE QA tool in the toolbar.

How To View View Report

Follow these steps to VIEW VIEW REPORT.

  1. Click in the search box and search the QA.
  2. Click on the magnifying glass to open the QA PROFILE.
  3. Click on the VIEW REPORT tool in the toolbar.


About MYCITO*

MYCITO* is quickly becoming a preferred CLOUD ERP SERVICE for SMMEs in South Africa. Locally designed, developed and supported with a pay as you go model, no infrastructure costs, monthly updates, guaranteed levels of service and more to fit your month-to-month requirements.

Why MYCITO*
  •  A Cloud ERP Service
  •  Expandable and Adaptable
  •  Locally Developed & Supported
  •  Low Monthly Fee Commitment
Email: support@mycitoapp.com
Phone: +27 (0)12 667 6905

Standard local (South Africa) office hours Monday - Friday (08:00 - 17:00)

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