Loan Management



Loan Management Flow


1 New Deals
  • Processing new Applications
  • Verification of SMEs information (contact details, address details, bank details)
  • Legal Agreements with SMEs
  • Draw Down Schedules
  • Account activation
2 Loan Administration
  • Raising of instalments on debtor accounts
  • Run debit orders on applicable accounts
  • Refunds where there is overpayment by SMEs
  • Customer queries
  • Interest rate changes where there is variable rate agreements
  • Statements to SMEs
  • Settlement of debtor accounts
  • Any other costs to be recovered from debtors
3 Debt Management
  • Collections
  • Payment plans changes
  • Recovery of bad debts where required
  • Write-offs
4 Reporting
  • Monitoring of loan book performance
  • Periodic Analysis, Reconciliations and Reporting
  • Reporting of Portfolio Performance
  • Any statutory reporting
5 Client Portal
  • GPG clearing hours
  • RBP portal
  • WhatsApp integration



MYCITO is quickly becoming a preferred CLOUD AMO / LMS & ERP SERVICE for SMMEs in South Africa. Locally designed, developed and supported with a pay as you go model, no infrastructure costs, quarterly updates, guaranteed levels of service and more to fit your month-to-month requirements.

  •  A Cloud AMO / LMS & ERP Service
  •  Expandable & Adaptable
  •  Locally Developed & Supported
  •  Monthly Commitment
 087 095 6171

Standard local (South Africa) office hours Monday - Friday (08:00 - 16:00) GMT+2

AMO = Academy Management Office, LMS = Learner Record Management System / Software, ERP = Enterprise Resource Planning Software / System, SaaS = Software as a Service, SETA = Sector Education and Training Authorities, QCTO = Quality Council for Trades and Occupations, SAQA = South African Qualification Authority, QMS = Quality Management System, DHET = Department of Higher Education and Training, TVET = Technical and Vocational Education and Training, ESD = Enterprise Supplier Development, SMME = Small, Medium and Micro Enterprises, OFO = Organising Framework for Occupations

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