The RECIPIENT profile enables the user to manage information directly related to the recipient record inside the Reminder and Notification Management System ("RNMS").
The following flow diagram illustrates the typical RECIPIENT life cycle inside MYCITO*.
|2 Recipient Groups|
RECIPIENT can be linked to a recipient group.
Send an email to the RECIPIENT.
Send an sms to the RECIPIENT.
Unsubscribe the RECIPIENT from communication.
View reports associated with the RECIPIENT.
Use the following RECIPIENT Verification Flow to have individual recipients in your communication database verify receipts of email communication to their registered email address or unsubscribe from all future marketing emails.
|1 Open Group|
Open the ! ALL Individuals ! recipient group.
|2 Email Verification|
Send email verification request to all recipients in the ! ALL Individuals ! recipient group.
|3 Open Report|
Open the recipient group Recipient Report daily.
|4 Recipient Status|
Review individual recipient email verification request statuses.
|5 One Month|
Wait one month and repeat STEP 2 by resending the email verification request email to the remaining recipients in the ! ALL Individuals ! recipient group, then continue with STEP 3 and so on.
|6 Add Verified|
If the recipient has been flagged as verified, you should add the recipient to the ! VERIFIED Individuals ! recipient group.
|7 Delete Verified|
Delete the verified recipient from the ! ALL Individuals ! recipient group.
|8 Delete Unsubscribed|
If the recipient has been flagged as unsubscribed, you should delete the recipient from the ! ALL Individuals ! recipient group.
Follow these steps to SEARCH A RECIPIENT.
Follow these steps to EMAIL RECIPIENT.
Follow these steps to SMS RECIPIENT.
Follow these steps to UNSUBSCRIBE RECIPIENT.
MYCITO is quickly becoming a preferred CLOUD AMO / LMS & ERP SERVICE for SMMEs in South Africa. Locally designed, developed and supported with a pay as you go model, no infrastructure costs, quarterly updates, guaranteed levels of service and more to fit your month-to-month requirements.
Standard local (South Africa) office hours Monday - Friday (08:00 - 16:00) GMT+2
LEARN THE LINGO
AMO = Academy Management Office, LMS = Learner Record Management System / Software, ERP = Enterprise Resource Planning Software / System, SaaS = Software as a Service, SETA = Sector Education and Training Authorities, QCTO = Quality Council for Trades and Occupations, SAQA = South African Qualification Authority, QMS = Quality Management System, DHET = Department of Higher Education and Training, TVET = Technical and Vocational Education and Training, ESD = Enterprise Supplier Development, SMME = Small, Medium and Micro Enterprises, OFO = Organising Framework for Occupations