MYCITO* RECIPIENT Life Cycle
The following flow diagram illustrates the typical RECIPIENT life cycle inside MYCITO*.
| 1 Recipient Create RECIPIENT. |
| 2 Recipient Groups RECIPIENT can be linked to a recipient group. |
| 3 Email Send an email to the RECIPIENT. |
| 4 SMS Send an sms to the RECIPIENT. |
| 5 Unsubscribe Unsubscribe the RECIPIENT from communication. |
| 6 Reports View reports associated with the RECIPIENT. |
RECIPIENT Verification Flow
Use the following RECIPIENT Verification Flow to have individual recipients in your communication database verify receipts of email communication to their registered email address or unsubscribe from all future marketing emails.
| 1 Open Group Open the ! ALL Individuals ! recipient group. |
| 2 Email Verification Send email verification request to all recipients in the ! ALL Individuals ! recipient group. |
| 3 Open Report Open the recipient group Recipient Report daily. |
| 4 Recipient Status Review individual recipient email verification request statuses. |
| 5 One Month Wait one month and repeat STEP 2 by resending the email verification request email to the remaining recipients in the ! ALL Individuals ! recipient group, then continue with STEP 3 and so on. |
| 6 Add Verified If the recipient has been flagged as verified, you should add the recipient to the ! VERIFIED Individuals ! recipient group. |
| 7 Delete Verified Delete the verified recipient from the ! ALL Individuals ! recipient group. |
| 8 Delete Unsubscribed If the recipient has been flagged as unsubscribed, you should delete the recipient from the ! ALL Individuals ! recipient group. |
How To Search a Recipient
Follow these steps to SEARCH A RECIPIENT.
- View the INDIVIDUAL PROFILE.
- Click on the RECIPIENT PROFILE tool in the toolbar.
How To Email Recipient
Follow these steps to EMAIL RECIPIENT.
- View the RECIPIENT PROFILE.
- Click on the EMAIL RECIPIENT tool in the toolbar.
- Follow the steps and click SUBMIT.
How To SMS Recipient
Follow these steps to SMS RECIPIENT.
- View the RECIPIENT PROFILE.
- Click on the SMS RECIPIENT tool in the toolbar.
- Follow the steps and click SUBMIT.
How To Unsubscribe Recipient
Follow these steps to UNSUBSCRIBE RECIPIENT.
- View the RECIPIENT PROFILE.
- Click the UNSUBSCRIBE RECIPIENT tool in the toolbar.
